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Join our team of
Broadband Internet Experts

NeuBeam is growing and we are always looking for dynamic candidates to add to our sales and operations team.

If you are interested, please send your resume to: Employment@NeuBeam.com

NeuBeam - Careers

Join our team

NeuBeam is growing and we are always looking for dynamic candidates to add to our sales and operations team. If you are interested, please send your resume to: Employment@NeuBeam.com

Open Positions

NeuBeam is currently seeking qualified candidates for the following career opportunities (tip: click job title below to expand):

Declaration Networks Group Inc. (DNG) is an award-winning company that designs, builds and operates local broadband networks which connect residential and business customers with our NeuBeam high-speed internet and voice services. DNG is building a large network in Stevens County. We offer an exciting and dynamic work environment with a competitive salary and benefits.

Network Installer/Technician

As a NeuBeam Broadband Installer / Field Technician, you will learn to:

* Perform initial setup as well as troubleshoot and repair high speed wireless and fiber Internet service for customers

* Mount antenna/reflector on roof or post or side of home; running wiring from outside antenna to inside wall plate/plug; fastening wiring to outside roof/wall or run cable through attic to inside wall

* Align the antenna with the transmitter to achieve optimal performance

* Perform basic personal computer (PC), radio and Local Area Network (LAN) setup and repair

* Assist customers with initial PC configuration; demonstrating customer portal account setup, LAN setup, and managed router Smartphone App setup

* Present a clean and orderly appearance with great customer skills; use a courteous and professional approach to address customer questions and concerns

* Potentially train to install, service, and splice fiber optic networks

* Set up Voice over Internet Protocol (VoIP) telephone equipment and test for proper functionality

* Support network problem resolutions and repair support

* Maintain company vehicles and equipment

* Develop knowledge in RF, fiber networking, wireless radio operation, networks, routers, PC’s, WIFI and microwave communications

There is no experience required for this position, but we do expect successful candidates to have an excellent presence in front of customers, show up to work daily and on time, and plan on working hard with your team from 8:00 – 5:00 every day from Monday – Friday, with the possibility of some overtime. Must have an excellent driving record.

Customer Service values and service are important to NeuBeam.

Send resumes to wa-employment@neubeam.com.

Declaration Networks Group Inc. (DNG) is an award-winning company that designs, builds and operates local broadband networks which connect residential and business customers with our NeuBeam high-speed internet and voice services. DNG is building a large network in Garrett County, MD. We offer an exciting and dynamic work environment with a competitive salary and benefits.

Wireless Network Installer/Technician

As a NeuBeam wireless services Installer / Field Technician, you will learn to:

* Perform initial setup as well as troubleshoot and repair high speed wireless Internet service for customers

* Mount antenna/reflector on roof or post or side of home; running wiring from outside antenna to inside wall plate/plug; fastening wiring to outside roof/wall or run cable through attic to inside wall

* Align the antenna with the transmitter to achieve optimal performance

* Perform basic personal computer (PC), radio and Local Area Network (LAN) setup and repair

* Assist customers with initial PC configuration; demonstrating customer portal account setup, LAN setup, and managed router Smartphone App setup

* Present a clean and orderly appearance with great customer skills; use a courteous and professional approach to address customer questions and concerns

* Potentially train to install, service, and splice fiber optic networks

* Set up Voice over Internet Protocol (VoIP) telephone equipment and test for proper functionality

* Support network problem resolutions and repair support

* Maintain company vehicles and equipment

* Develop knowledge in RF, fiber networking, wireless radio operation, networks, routers, PC’s, WIFI and microwave communications

There is no experience required for this position, but we do expect successful candidates to have an excellent presence in front of customers, show up to work daily and on time, and plan on working hard with your team from 8:00 – 5:00 every day from Monday – Friday, with the possibility of some overtime. Must have an excellent driving record.

Compensation based on any relevant prior experience with potential to grow quickly based on ability to handle vigorous training, and on the job performance.

Customer Service values and service are important to NeuBeam.

Send resumes to md-employment@neubeam.com.

Declaration Networks Group Inc. (DNG) is an award-winning company that designs, builds and operates local broadband networks which connect residential and business customers with our NeuBeam high-speed internet and voice services. DNG is building a large network on the Eastern Shore of Virginia. We offer an exciting and dynamic work environment with a competitive salary and benefits.

Wireless Network Installer/Technician

As a NeuBeam wireless services Installer / Field Technician, you will learn to:

* Perform initial setup as well as troubleshoot and repair high speed wireless Internet service for customers

* Mount antenna/reflector on roof or post or side of home; running wiring from outside antenna to inside wall plate/plug; fastening wiring to outside roof/wall or run cable through attic to inside wall

* Align the antenna with the transmitter to achieve optimal performance

* Perform basic personal computer (PC), radio and Local Area Network (LAN) setup and repair

* Assist customers with initial PC configuration; demonstrating customer portal account setup, LAN setup, and managed router Smartphone App setup

* Present a clean and orderly appearance with great customer skills; use a courteous and professional approach to address customer questions and concerns

* Potentially train to install, service, and splice fiber optic networks

* Set up Voice over Internet Protocol (VoIP) telephone equipment and test for proper functionality

* Support network problem resolutions and repair support

* Maintain company vehicles and equipment

* Develop knowledge in RF, fiber networking, wireless radio operation, networks, routers, PC’s, WIFI and microwave communications

There is no experience required for this position, but we do expect successful candidates to have an excellent presence in front of customers, show up to work daily and on time, and plan on working hard with your team from 8:00 – 5:00 every day from Monday – Friday, with the possibility of some overtime. Must have an excellent driving record.

Compensation based on any relevant prior experience with potential to grow quickly based on ability to handle vigorous training, and on the job performance.

Customer Service values and service are important to NeuBeam.

Send resumes to va-employment@neubeam.com.

Declaration Networks Group Inc. (DNG) is an award-winning company that designs, builds and operates local broadband networks which connect residential and business customers with our NeuBeam internet and voice services. DNG has established a large network on ESVA with continuing expansion plans. We offer an exciting and dynamic work environment with a competitive salary and benefits.

Why Join NeuBeam?

  • We offer an aggressive compensation plan.
  • The company is expanding and you can part of our exciting team.
  • Full benefits package, including medical, dental, vision, life insurance, and 401k.
  • We are an employee-focused company and have been operating in several other markets since 2015.

Tier II Support Technician

The Tier II Support Technician is primarily responsible for providing technical support by phone to customers of the NeuBeam ISP network from our Onancock, VA office location. The Tier II tech will work to resolve technical issues escalated by Tier I technical support. If remote resolution of the issue is not possible the Tier II Tech will escalate the ticket to Tier III or schedule to dispatch a field technician. Only qualified candidates who live locally should apply.

Tier II Technical Support Responsibilities:

  • 2-3 years remote technical support/help desk experience.
  • Good understanding of networking fundamentals.
  • Experience supporting basic router and switch functions. (NAT, DHCP, Port forwarding, VLAN’s, DNS, ICMP).
  • Experience supporting 802.11 WiFi connectivity.
  • Experience in a fixed wireless network (PTP and PMP) preferred with a good grounding in RF fundamentals.
  • Experience working with customer management and ticketing software.
  • Self-motivated, able to work productively with minimal supervision.
  • Able to quickly research equipment and software functions and features.
  • Proficient with basic Microsoft Office applications (Word, Excel, etc.).
  • Excellent communication skills, ability to document complex technical issues.
  • Must be organized and able to manage multiple schedules.
  • Experience supporting desktop and mobile operating systems.
  • Customer service training (ability to maintain call control and work with customers to resolve issues).
  • Flexible schedule (on-call and shift may be required).
  • Some administrative duties required.

Candidates should have a caring attitude towards customer needs and expectations, a positive mental attitude, and a willingness to learn our systems and practices. Applicants should have the ability to handle customer interaction in a professional and courteous manner. Candidate should have a clean driving record.

Send resumes to wa-employment@neubeam.com.